Below, you'll find answers to questions most frequently asked by our customers. If you don't find the information you need, please contact us directly at customerservice@pikstik.com.
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Q. Where can I buy a PikStik PRO?
A. Our products are available at many hardware stores, home medical equipment stores, online merchants and home centers. Please click Store Locator to find an online or local store near you.
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| 2. |
Q. How much do they cost?
A. As the manufacturer, we do not set retail pricing on our products. Please contact an online or local store for pricing information. See our Store Locator to find a store.
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Q. What is the warranty?
A. All PikStik products carry a one year warranty in conjunction with the retailer's return policy. Go to PikStik Warranty for more details.
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Q. How much weight can I lift?
A. The PikStik PRO and PikStik INDUSTRIAL products are designed to pick up anything from a pin to a 5 pound object, however, the actual weight that you are able to lift may vary based on your individual ability.
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| 5. |
Q. Is there a PikStik longer than 32 inches?
A. Yes, the PikStik PRO and PikStik INDUSTRIAL is available in a 32” and 48” length. Go to the Product Guide for more details.
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Q. How do I register my product?
A. It’s simple, just go to Product Registration to register and validate your warranty. You can also receive information on promotions and product updates if you want to be on our mailing list.
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Q. What is Polycarbonate material?
A. The PikStik is made of Polycarbonate, which is a plastic resin. Polycarbonate is the material with memory - it can bend, then snap back into shape. This revolutionary material makes PikStik one of the few reachers on the market that offers a combination of strength and durability in a very lightweight design.
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| 8. |
Q. Can I use the PikStik outdoors? Is the PikStik rustproof?
A. Yes, all the PikStik products are rustproof and have many outdoor uses. Click on 1001 Uses to see just how many uses there are for the PikStik.
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| 9. |
Q. How can I provide feedback?
A. We love to hear from our customers! Please send us comments at customerservice@pikstik.com, but read our Idea Submissions Policy before sending product or marketing ideas.
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| 10. |
Q. What’s the difference between the PikStik PRO and PikStik INDUSTRIAL?
A. The PikStik INDUSTRIAL offers maximum gripping strength to handle the toughest outdoor and indoor tasks. Its rotating jaws, heavy-duty aluminum shaft and replaceable tips make it ideal for industrial reaching needs. The PikStik PRO also offers rotating jaws and aluminum shaft. In addition, the PikStik PRO features an easy to operate locking mechanism, easy-to-grip ergonomic handle, and a patented designed trigger. Go to Product Guide for more details.
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Q. What is your privacy policy?
A. Please click on Privacy Policy for information concerning our privacy policy.
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Q. How can I be removed from the mailing list?
A. If you have previously given your personal information to us and no longer want to be contacted, you may take yourself off our mailing list by following the individual termination instructions listed in the email that you received or contacting us at customerservice@pikstik.com.
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| 13. |
Q. How can I become a PikStik Reseller?
A. Join the Many Retailers Selling PikStik Today! Please click for Reseller Information and Application. |
